General Terms and Conditions & Terms and Conditions of Purchase

General Terms and Conditions of Purchase for the Purchase of Goods by Materna IPS GmbH
Allgemeine Einkaufbedingungen für den Warenkauf der Materna IPS GmbH
General Terms and Conditions for Goods and Services of Materna IPS GmbH
Allgemeine Geschäftsbedingungen für Lieferungen und Leistungen der Materna IPS GmbH
Code of Conduct of Materna IPS GmbH
Verhaltenskodex der Materna IPS GmbH

Whistleblower System

At Materna IPS, adherence to legal regulations and internal guidelines is a fundamental principle. We are dedicated to complying with both national and international laws, upholding ethical standards, and promoting responsible business practices.

Despite our proactive preventive measures, if any violations of these guidelines occur, we are committed to swiftly addressing and rectifying them. To facilitate this process, employees, customers, suppliers, and other stakeholders have access to an external whistleblower system. This system allows the reporting of existing, potential, or imminent grievances within Materna IPS or our supply chain. The whistleblower system ensures a confidential dialogue with relevant contact persons through secure encryption.

To access the system, please follow this link.

Alternatively, you may also contact the Materna IPS Compliance Officer directly via email or telephone using the contact details provided below. Each case will be thoroughly examined, and necessary measures will be taken as required.

Compliance at Materna IPS
Melinda Robinson
Global Contract Manager
Phone: +49 23155998389

Materna IPS is part of the Materna Group

The Materna Group, founded in 1980, is a full-service provider for IT services for both private and public sectors as well as for leading edge passenger handling solutions. Materna offers a complete range of IT services for the premium segment: from IT consulting and implementation to operations.

After almost 40 years now, Materna is still a private company with several subsidiaries and investments. This leading software company in the field of information and communication technology has 3,500 employees worldwide and generated sales of around 433 million euros in 2021.

As a member of IATA, Materna played an important role in defining CUSS (Common Use Self-Service) standards and the Intelligent Passenger Solutions division is now a reliable partner for many important customers. Materna IPS offers a wide range of solutions for the airline and airport industry, including check-in and bag drop, security and boarding, as well as CUSS applications and security services.

In many cases, Materna IPS can also make full use of the Materna Group’s special technology expertise and benefits from the IT service provider’s innovations, e.g.:

– Cloud/ Managed services

– AR and VR

– Blockchain

– Process optimization

– Software development and system integration

Our brochures

This is IPS

Find out more about Materna IPS, the related portfolio and your possibilities to benefit.

Self bag drop

Get to know the SBD-products of Materna IPS – the leader in self bag drop.

Managed services

Explore Materna managed services and how it enables you to focus on your core business.