IPS a SITA company is a high-quality partner delivering
automated integrated passenger services for airports and airlines.
Our ultimate goal is to provide an enhanced travel experience for your passengers. That’s why we offer internationally renowned product lines for automated passenger handling as well as customized solutions based on a modular approach. Follow us along the different touchpoints of the passenger journey and find out about the many options available to fulfill the individual requirements of airports and airlines.
Your passenger's journey.
Our solutions.
New product series: Flex.Family
With a total of six products, the Flex.Family now offers the perfect solution from all new greenfield to smaller and more specific retrofit installations, whether it be check-in or self bag drop. Our Flex.Family series follows a modular concept that includes different self-service products for a seamless 1-step or 2-step bag drop process in any airport environment. That way, you can choose between different options depending on your individual requirements to provide passengers an enhanced travel experience.
Check-in solutions for airports and airlines
Simplify your check-in services
Flexible and easy to use check-in solutions at kiosks, counters or on the internet allow passengers to do their check-ins in a pleasingly short time. We deliver professional hard- and software for a faster check-in and we integrate future technologies like biometrics and payment functions for the most pleasant passenger experience. Data monitoring and on-site maintenance services are provided too. Find out more about our check-in solutions here:
Full service solutions by the leader in self bag drop
Experience the versatility of our self bag drop solutions
Multiple options for user-friendly self bag drop solutions based on a modular system give airports and airlines the most flexibility and cost efficiency. We offer a huge variety of greenfield solutions, retrofit solutions and customized solutions. Our many years of experience and our focus on improving passenger handling make us a leading partner in this segment. Find all the product information on our special page, and download our SBD brochure.
Greenfield solutions
Solutions from our Flex.Go family and other kiosk solutions are ideal for both brand new airports and refurbishment projects.
Retrofit SBD solutions
Existing Terminals can be enhanced easily and quickly with our self bag drop solutions from the Drop.Go series.
Access solutions
Secure access solutions
Fast and convenient secure access for pre-security, lounge access and self-boarding: our solution can read all kinds of paper and electronic boarding pass formats as well as passports, ID cards and vouchers. Our system also provides additional statistics. Our self-boarding gates interact with airline-specific applications based on AEA standards without the need for adaptations. Find out more about our access solutions here:
Common Use Self-Service
More efficiency for airports and airlines
Common Use for all airlines and airports: we offer software, platforms and applications for check-in, self bag drop and access based on IATA standards. Multiple airlines benefit from easy application integration and certification. With our great experience, we cover all areas of Common Use solutions, from CUSS and CUPPS to CUWS and CU payments.
Smart biometric solutions for all passenger touchpoints
Innovative biometrics solutions
We integrate full passenger identification at specific touchpoints using face recognition and other biometric solutions. With the IPS solution “Biometrics on the move”, passenger face recognition is activated automatically as soon as the passenger enters a defined area. The passenger does not have to actively interact with the biometric identification system. Find out more about our biometrics solutions.
Integrated payment services
Easy and convenient
Payment solutions, integrated in check-in kiosks and self bag drops, on mobile devices or in web-applications, provide maximum passenger convenience. With our integrated payment systems passengers pay any additional charges regarding their flights directly at the point of request. Find out more about payment services for check-in and bag drop.
Service and support for airports and airlines
System integration, training and managed services
We take care of software development and system integration, on-site customer service, training of your employees, as well as managed services and monitoring.
We guarantee professional service management with certified engineers.
System integration and development
- System integration for airports and airlines
- Software development and testing
Training
- training for administrators, operators and support staff
- certification for airline applications for CUSS and for CUPPS/CUTE
Managed Services
- Managed Services + Cloud Operations
- Monitoring + Reporting
- Technical Support + Field Services
Supporting tools for airports and airlines
Manage your self-service systems with appropriate professional tools for managing applications, providing statistical data and configuring systems. We support airports and airlines in their daily operational work.
From concept to go-live
Take a look behind the scenes
We assist airports and airlines from the early conception phase, during development and integration and right through to go-live. Find out more about how we work and which projects we have already successfully implemented.
VR Testing
With the possibility to test products in advance using virtual reality, and to create concepts for integrating them in airports, we are pleased to offer airports and airlines with a special user experience and effective prototyping.
How we work
IPS a SITA company is your provider for intelligent passenger solutions. We deliver software and hardware all from one source. We work with established and reliable partners around the world. Behind the scenes:
References
Intelligent Passenger Solutions help to make passenger handling more efficient and to increase the capacity utilization of resources. Renowned international customers have already put their trust in our expertise.
Our brochures
This is IPS
Find out more about IPS, the related portfolio and your possibilities to benefit.
Self bag drop
Get to know the SBD-products of IPS – the leader in self bag drop.
Managed services
Explore IPS managed services and how it enables you to focus on your core business.